Repeat Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

• using your NHS account (through the NHS website or in the NHS App)
• using the GP online system: Patient Access

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

Other ways to order your repeat prescription:-

• In Person by bringing in your repeat reorder form (white side of your prescription) and placing it in the box on the ground floor of our building.
• Post it to us (please enclose a SAE if you want us to post it back to you).
• Pharmacy.  Request via your nominated pharmacy. Nominating a pharmacy – NHS App help and support – NHS.  You are then able to collect your medication direct from the pharmacy once your prescription request has been processed. 

We do not take repeat prescription requests over the phone or email.

When will my prescription be ready?

Please allow two working days for the practice to process your request.  Your nominated pharmacy can advise you how long they then require to prepare your prescription.

Don’t forget to leave enough time to order your repeat prescription, please order a week before your medication is due.

Please request repeat prescriptions well in advance of public holidays.

For more information on ordering repeat prescriptions please go to How to order a repeat prescription – NHS

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the surgery about your prescription you can phone us on 01782 432420 during opening hours. 

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it into the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.