It is a requirement that practices promote the use of the App for Full prospective access to their patients. Checks will be made on practice websites to see if access to the relevant information can easily be found as part of the capacity and access assessment

All staff within the National Health Service have the right to work without being subjected to violent, abusive or threatening behaviour. The practice will not tolerate violent, abusive or drunken behaviour towards any staff members, or other patients. The practice reserves the right to remove these individuals from the practice list and, if necessary, we will also call for Police assistance.

The consultation that takes place between a patient and their Doctor/Nurse is private and confidential. Quite often an examination is required to help make a diagnosis. This may be straightforward or sometimes can be more personal or of a sensitive nature.

Under these circumstances your doctor will normally seek your agreement to a Nurse or other staff member being present or, if a relative or friend has accompanied you to the Surgery, they may be able to act as a Chaperone if you wish.

If a chaperone is not offered but you would like someone to be present, do not be afraid to tell your doctor.

Procedures which are generally regarded as being of a sensitive nature are:

• Cervical cytology
• Gynaecological
• Testicular
• Breast Examination
• Rectal Examination

Your GP practice holds copies of your patient health record electronically and in paper format. Both contain the healthcare information about you that your GP needs including your medical history, medications, allergies, immunisations and vaccinations.

If you have previously registered with a different GP in England, upon registering at this practice your electronic health record will, where possible, be transferred automatically from your previous practice through the use of an NHS system called GP2GP.

Transferring Your Electronic Health Record Information Leaflet.

For further information see Summary Care Records at NHS Digital.

• Summary Care Record Information Leaflet
• Summary Care Record Frequently Asked Questions
• Summary Care Record Opt-Out Form

Information available from biddulphdoctors under the Freedom of Information Act model publication scheme can be obtained from our Practice Manager.

How Do I Access My Health Records leaflet.

Access to your Medical records Request Form.

It is also possible to view a summary of your medical record online.

One Health and Care

A five-minute information YouTube video about the integrated care record for Staffordshire and Stoke-on-Trent, One Health and Care.

Our Practice Privacy Notice explains what information we collect about you, how we store this information, how long we retain it and with whom and for which legal purpose we may share it. The document can be downloaded here:

• Practice Privacy Notice
• Covid-19 Privacy Notice
• Practice Privacy Notice (Easy Read Version)
• Children’s Privacy Notice

Disclaimer: NHS England requires that the net earnings of doctors engaged in the practice is publicised, and the required disclosure is shown below. However, it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used to form any judgement about GP earnings, or to make any comparison with any other practice.

All GP practices are required to declare the mean earnings (eg average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working at biddulphdoctors in the last financial year was £56,573.40 before tax and national insurance. This is for 7 less than full time GPs who have worked in the practice for more than six months.