Patient Charter

On 19 August 2025, NHS England published You and Your General Practice (YYGP) to “help patients understand what to expect from their GP surgery and how to get the best from their GP team”.

We have therefore produced a Practice Charter –setting out what practices want to provide for our patients, and the challenges we face in doing so.

This guide tells you what to expect from your general practice (GP) and how you can help them, so you get the best from the National Health Service. More details can be found through the links below: