Friends and Family Results for April
A Big Thank You! 
We’d like to take a moment to express our heartfelt gratitude to everyone who shared their feedback with us throughout April. 
We’re thrilled to share that 97.1% of patients who took part in the NHS Friends and Family Test rated their experience with our service as either “Very Good” or “Good” 
In honour of International Nurses Day this month, we’re shining a spotlight on some of the lovely comments we’ve received about our amazing nurses 
. Their compassion, dedication, and care make a difference every single day 
Here are just a few of the kind words shared by our patients:
“I got a same-day appointment for two different conditions, and the nurse who saw me was excellent.”
“Appointment on time — nurse was very good and put me at ease.”
“Prompt service, considerate and empathetic approach from the nurse practitioner.”
“The nurse who treated me was first class at her profession — very caring indeed.”
“The Nurse was amazing!”
“Nurses very friendly and helpful.”
“Excellent service from the nurse — very professional.”
The Friends and Family Test helps us understand what we’re doing well and where we can improve. Your feedback is invaluable and plays a vital role in helping us grow and serve you better. 
Once again — THANK YOU for your support and for helping us provide the best care possible! 
