- In Person:
By dropping the repeat re-order form (white side of your prescription) in the box on the ground floor of our building.
You can also request via your nominated pharmacy. You are then able to collect direct from the pharmacy. See Collection points section below.
- By Post:
Post the tear-off slip indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting, please remember to give at least one weeks notice for a first class stamp and longer if using second class.
We regret that telephone requests are not accepted.
Prescriptions will be ready for collection in two working days if you are picking the prescription up from the surgery. Please note that this will take longer by post.
Prescription Ready By
Please request repeat prescriptions well in advance of public holidays.
If you request that your prescription is sent to a local pharmacy, you will need to allow additional time beyond the two days for the pharmacy to get it ready. This will be variable dependant on that pharmacy. Please contact your pharmacy for an indication of the timescale.
Patients can either collect their prescription from the surgery, or directly from a pharmacy of their choice.
Prescription Collection Service
In order for prescriptions to be collected from a pharmacy, patients need to register at their pharmacy of choice for the 'Prescription Collection Service'. They will then be able to request prescriptions from us on your behalf.
The Electronic Prescription Service (EPS) is an NHS service. EPS enables repeat prescriptions to be sent to pharmacies via a secure internet link. This allows you to request your repeat prescriptions to be sent to a pharmacy of your choice, regardless of where you are in England, to be collected by you or a relative at a more convenient location rather than having to travel to the surgery.
Please note that even though your repeat prescriptions are sent directly to the pharmacy, the pharmacy will still require sufficient time to dispense your medication (usually 2 working days).
Patients on repeat medication will be asked to see us once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions, and ensure any necessary blood tests are done at least 2 days before the review appointment.
Please pre-empt ordering prescriptions to avoid medication running out.
Order your prescription when you have 5-7 days worth of medication left.
It is good practice that repeat medication is regularly reviewed so that you get optimum care. Please make note of the review date and make an appointment to see the doctor.
If you are going on holiday you should take a list of your medication with you. Ensure you have enough medication to cover your holiday. Some countries also need a doctor's letter to explain the medication. Check with your travel agent.
If you have elderly relatives, ensure that they have an adequate supply of their medication.
Please do not order a repeat prescription more than seven days before it is due as the prescription cannot be processed. If you have a reason to require your medication earlier, please make sure to tell us to avoid disappointment.
Each drug has two names - the generic and the brand name. Where possible, we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered. Talk to your pharmacist if you have any questions about this.
Please book your medications review appointment at least ten days before your medication runs out.
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can't afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.
The usual 48-hr rule will apply for private prescriptions to be converted to NHS ones.
If the prescribing consultant deems a prescription to be urgent, please could you redeem the prescription at the appropriate hospital pharmacy. We will initially issue a one month prescription for new medications to prevent expensive drug wastage in the event that the medicine does not suit you.