Our normal opening times are 8am to 12.30pm and 1pm to 6.30pm on Monday, Tuesday, Wednesday and Friday. On Thursdays we open from 8am until 1pm.
We are closed 12.30pm to 1pm for administrative purposes (telephone access available), with the exception of Thursdays where we are open until 1pm.
Telephone access will be available up to 6pm Monday to Friday.
We are closed on weekends and public holidays.
We also have Extended Access appointments available for patients around North Staffordshire and Stoke. These are offered in Hubs scattered around the area including Haywood, Leek, Hanley, and Bradwell among others.
The appointments are available from 4pm until 8pm on weekdays, 9am to 4pm on Saturdays and 9am to 1pm on Sundays. If you are happy to attend one of these local hubs, our receptionists will be able to book you into the available appointments without you having to contact the hub. You will most likely be seen by a clinician from another practice but they will be able to access your records, order tests and refer you where appropriate.
Every third Thursday of January, March, May, July, September and November, the practice holds training and education sessions.
When the surgery is closed on a Thursday afternoon, a Doctor is always available for emergencies by contacting the NHS 111 service.
If you have an urgent medical problem when we are closed, please telephone NHS 111.
NHS 111 is the number to call when you need medical help fast but it’s not a life threatening emergency.
In life threatening emergencies such as chest pain and severe shortness of breath, you should call 999